Shipping policy
At the Disc Golf Pro Tour, we are committed to providing our customers with a seamless shopping experience, including efficient and reliable shipping services. Please review our shipping policy below:
1. Order Processing Time:
- Orders placed on our website will be processed and shipped within 48 business hours (excluding weekends and holidays) from the time your order is confirmed and payment is received.
2. Shipping Methods:
- We offer a variety of shipping methods to meet your needs. During the checkout process, you will have the option to choose your preferred shipping method. Available options and estimated delivery times will be displayed for your convenience.
3. Shipping Rates:
- Shipping rates are calculated based on the selected shipping method, destination, and the weight/dimensions of the products in your order. You will be able to view the shipping costs during the checkout process before finalizing your purchase.
4. Tracking Information:
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate its arrival.
5. Shipping Destinations:
- We currently offer shipping within the United States. For international shipping inquiries, please contact our customer support team for assistance.
6. Delivery Timeframes:
- Delivery times may vary depending on the shipping method selected and your location. Please refer to the estimated delivery times provided during the checkout process as a general guideline. Keep in mind that unforeseen circumstances, such as weather delays or carrier issues, may affect delivery times.
7. Multiple Items in One Order:
- If you order multiple items, they may be shipped separately if they are not available from the same location or warehouse. You will receive separate tracking information for each shipment.
8. Address Accuracy:
- Please ensure that your shipping address is accurate and complete. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.
9. Contact Us:
- If you have any questions or concerns about your order, shipping, or delivery, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
At the Disc Golf Pro Tour, we strive to deliver your disc golf products promptly and efficiently. We appreciate your business and look forward to serving your disc golf needs. Thank you for choosing us as your trusted source for disc golf equipment and merchandise.
If you have any further questions or require assistance, please feel free to reach out to our customer support team at ty@dgpt.com or 515-991-7218.